Refunds and Returns Policy
Thank you for shopping at Bluesafevision.com, operated by AKP Pvt Ltd. We strive to ensure that our customers are satisfied with their purchases, and we aim to make the returns and refunds process as simple and transparent as possible. Please read the following policy carefully to understand your rights and obligations regarding returns and refunds.
1. Returns and Exchanges:
We accept returns and exchanges within 30 days of the purchase date. To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original receipt or proof of purchase with your return.
2. Initiation of Returns:
To initiate a return or exchange, please contact our customer support team at akshaypawar7335@gmail.com. Our team will provide you with further instructions on how to proceed with your return. Please note that you may be responsible for covering the shipping costs for returning your item unless the return is due to our error or a defective product.
3. Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
4. Conditions for Refunds:
Refunds will only be issued for the purchase price of the item returned; shipping and handling charges are non-refundable. Refunds are subject to inspection and approval based on the condition of the returned item. Items that are damaged, used, or not in their original packaging may not be eligible for a refund.
5. Exceptions:
Certain items are not eligible for return or exchange, including personalized or custom-made products, clearance items, and gift cards. Additionally, we reserve the right to refuse returns or exchanges that do not meet our eligibility criteria.
6. Contact Us:
If you have any questions or concerns about our refunds and returns policy, please contact our customer support team at akshaypawar7335@gmail.com. We are here to assist you and ensure that your shopping experience with us is satisfactory.
7. Changes to the Policy:
We reserve the right to modify or update our refunds and returns policy at any time. Any changes to the policy will be posted on this page, and the effective date will be indicated at the top of the policy. We encourage you to review this policy periodically for any updates.
Effective Date:
This refunds and returns policy is effective as of April 6, 2024.